The 7-day money-back guarantee

Full refund if you ask within 7 days of your purchase. One refund per customer.

How to ask

1. Sign in and open your account.
2. In the Refunds section, press Request a refund and tell us which course you bought.
3. We refund that pass to the original payment method through Stripe. Your bank decides how long the money takes to appear once we have issued it.

The details

• Ask within 7 days of the purchase date.
• One refund per customer.
• The refund is the full amount you paid for the pass.
• After the 7 days, a pass is not refundable — except where the law says otherwise.

This guarantee is part of our Terms of Service (section 6). Where local law gives you a stronger right to a refund, that right applies.

Elk Ridge Academy is an independent study resource. We are not affiliated with, endorsed by, or sponsored by any exam-owning or certifying body. Exam names are referenced descriptively to identify subject matter.